Hierarchy
Definition: Hierarchy is the structured ranking of roles and authority within a healthcare team or institution, which defines lines of responsibility, supervision, and decision-making.
Positive Aspects
- Enables rapid decision-making in emergencies.
- Clarifies accountability and legal responsibility.
- Supports structured teaching and clinical supervision.
Risks and Challenges
- May suppress open communication and input.
- Can create fear of speaking up, especially among junior staff.
- May reinforce status differences that reduce teamwork and safety.
Examples in Healthcare
- In surgical teams: attending > fellow > resident > nurse > technician.
- In administration: director > department head > unit lead > staff.
Strategies to Balance Hierarchy
- Promote psychological safety.
- Use democratic leadership in non-emergent settings.
- Encourage upward and peer-to-peer feedback.