Psychological Safety
Definition: Psychological safety is the shared belief that team members can express ideas, concerns, and mistakes without fear of negative consequences such as humiliation, punishment, or exclusion.
Key Features
- Freedom to speak up: Individuals feel safe to raise issues or challenge norms.
- Mutual respect: Contributions are welcome from all levels.
- Inclusive communication: Hierarchy does not silence participation.
Importance in Healthcare
- Enhances patient safety through early detection of problems.
- Encourages interdisciplinary collaboration.
- Lowers risk of burnout and turnover.
- Promotes a learning-oriented environment.
Example
A resident questions a routine practice during a team meeting. Instead of being dismissed, their concern is discussed seriously. This builds trust and improves decision-making.