Quality Improvement Study

“Project Title” – A Quality Improvement Initiative in Department/Hospital Name

  • Observed issue: (Describe the current problem or deficiency.)
  • Impact: (Who or what is affected? How often? How seriously?)
  • Baseline data (if available): (e.g., infection rate, wait time, satisfaction score)
  • Known evidence: (What is already known about this issue from literature or internal data?)
  • Context: (Brief description of your department or hospital and its relevance to the problem.)
  • Objective: (What do you want to improve? How much? By when?)
  • Example: “Reduce ICU admission delays by 30% within 3 months.”
  • Describe the approach (e.g., PDSA cycles, pre/post intervention, Lean).
  • What was implemented? How? By whom?
  • Process Measures: (e.g., compliance rate, number of checklists completed)
  • Outcome Measures: (e.g., patient mortality, satisfaction scores)
  • Balancing Measures: (e.g., unintended consequences)
  • Before and after comparison: Include tables, figures or summary data.
  • Successes: (What improved? How much?)
  • Unexpected findings: (Positive or negative)
  • Interpretation: (What do the results mean?)
  • Barriers and enablers: (What helped or hindered implementation?)
  • Limitations: (Design, data, generalizability)
  • Summary of impact
  • Sustainability plan
  • Recommendations for replication or scale-up
  • Charts, protocols, team roles, PDSA documentation, etc.

Quality Improvement Study: Improving Team Motivation in the Neurosurgery Department

  • Observed issue: There is a shared perception among staff that the neurosurgery team is demotivated, with decreased engagement, lower morale, and reduced participation in teaching, research, or quality initiatives.
  • Impact: Potential risk to patient safety, loss of talent, decreased productivity, reduced innovation, and burnout among staff.
  • Preliminary evidence: Informal interviews and anecdotal observations suggest withdrawal from voluntary activities, increased absenteeism, and reluctance to engage in improvement projects.
  • Known evidence: Studies have shown that healthcare team motivation strongly correlates with leadership style, recognition, workload balance, and communication culture. (E.g., Shanafelt et al., 2017; West et al., 2016)
  • Context: The neurosurgery department is a high-pressure environment with demanding clinical load, uneven distribution of academic responsibilities, and limited formal feedback mechanisms.
  • Objective: To identify key factors contributing to team demotivation in the neurosurgery service and implement targeted interventions to improve morale and engagement by 30% within 6 months.
  • Mixed-methods approach using pre/post intervention comparison.
  • Three stages: baseline assessment, intervention design, outcome evaluation.
  • Stage 1 (Assessment):
    1. Anonymous survey measuring motivation (Likert scale), workload perception, and satisfaction.
    2. Optional focus groups for qualitative input.
  • Stage 2 (Implementation):
    1. Regular feedback meetings.
    2. Recognition of individual and team efforts.
    3. Redistribution of academic and clinical tasks based on interest.
    4. Monthly “open forum” with leadership.
  • Stage 3 (Evaluation):
    1. Repeat survey after 6 months.
    2. Measure engagement in optional activities (teaching, research, QI).
    3. Track absenteeism and retention rates.
  • Primary Outcome: Change in motivation score (quantitative survey).
  • Secondary Outcomes: Participation rates, number of internal projects launched, feedback satisfaction.
  • Balancing Measures: Risk of overburdening active staff, perception of favoritism, meeting fatigue.
  • Before and after comparison: To be completed post-intervention.
  • Include baseline statistics, visual representation of survey results.
  • Qualitative themes from open comments.
  • Interpretation: Did the intervention address the root causes? What improved?
  • Barriers: Time constraints, skepticism, lack of protected time.
  • Facilitators: Leadership support, visible change, peer motivation.
  • Limitations: Single-department focus, short follow-up, subjective measures.
  • Summary: Initial results suggest that structured communication, transparency, and shared ownership can improve motivation.
  • Recommendation to expand initiative hospital-wide or to other departments.
  • Plan for sustainability: quarterly check-ins, inclusion of motivational metrics in performance review.
  • Survey instrument
  • Focus group guide
  • Sample feedback report template
  • References: Shanafelt TD et al. Mayo Clin Proc. 2017; West CP et al. JAMA. 2016.

Please answer the following questions honestly. Responses are anonymous and will be used solely to improve our team's working environment.

Motivation and Engagement

  • I feel motivated to come to work each day. (1–5)
  • I feel recognized for the work I do. (1–5)
  • I am proud to be part of this department. (1–5)
  • I feel emotionally exhausted or burned out. (1–5)
  • I feel encouraged to participate in academic or improvement initiatives. (1–5)

Workload and Support

  • My workload is fair and manageable. (1–5)
  • I have the resources and support I need to do my job well. (1–5)
  • I can speak openly with leadership about my concerns. (1–5)
  • Leadership values the input of all team members. (1–5)

Open-ended questions

  • What motivates you most in your work here?
  • What discourages you or causes frustration?
  • What could leadership do to improve the work climate?
  • quality_improvement_study.txt
  • Last modified: 2025/05/27 18:19
  • by administrador