Feedback Culture

Definition: Feedback culture is the shared organizational habit of giving, receiving, and responding to feedback as a regular, constructive, and respectful part of teamwork.

• Regularity: Feedback is frequent and normalized.
• Bidirectionality: It flows up, down, and laterally across the team.
• Constructiveness: Focused on growth, not blame.
• Psychological safety: Team members feel safe to speak honestly.
• Follow-through: Feedback results in actions or reflective change.

• Encourages reporting of concerns and near-misses.
• Supports professional growth across all roles.
• Builds a culture of continuous learning.
• Reduces frustration and burnout through proactive communication.

A medical resident receives respectful suggestions after presenting a case. In turn, they feel confident to offer feedback on team workflows. This strengthens performance and mutual respect.

• psychological_safety
• communication_culture
• team_motivation
• leadership_style