A healthcare KPI or metric is a well-defined performance measurement that is used to monitor, analyze and optimize all relevant healthcare processes to increase patient satisfaction. Many of these metrics are actually specific key performance indicators for hospitals.
Here is the complete list of the most important healthcare KPIs and metrics, that we will discuss in this article in every detail:
Average Hospital Stay: Evaluate the amount of time your patients are staying
Treatment Costs: Calculate how much a patient costs to your facility
Hospital Readmission Rates: Track how many patients are coming back
Patient Wait Time: Monitor waiting times to increase patient satisfaction
Patient Satisfaction: Analyze patient satisfaction in detail
Patient Safety: Prevent incidents happening in your facility
ER Wait Time: Identify rush hours in your emergency room
Costs by Payer: Understand the type of health insurance of your patients