====== SBI Model (Situation–Behavior–Impact) ====== The **SBI Model** is a simple, effective framework for delivering **constructive feedback** in clinical, academic, or professional environments. It promotes clarity, respect, and impact-focused communication—especially valuable in high-stakes fields like neurosurgery. ===== 🔹 Definition ===== **SBI** stands for: * **S = Situation** – Describe the specific time, place, or context. * **B = Behavior** – Describe the observable action(s) without judgment or interpretation. * **I = Impact** – Describe the effect the behavior had on the team, patient, procedure, or environment. > ''The goal is to make feedback objective, specific, and focused on improvement rather than blame.'' ===== 🔹 Example in Neurosurgery ===== * **Situation:** ''“During the tumor resection yesterday afternoon…”'' * **Behavior:** ''“…you interrupted the scrub nurse twice while she was counting instruments.”'' * **Impact:** ''“…this caused confusion and delayed the final count, which increased stress in the OR.”'' * **Optional Suggestion:** ''“In future cases, consider letting her finish the count before requesting additional tools.”'' ===== 🔹 Why Use SBI in Neurosurgical Teams? ===== * Reduces [[defensiveness]] * Improves psychological [[safety]] * Makes feedback actionable * Prevents [[humiliation]] * Enhances team [[learning]] ===== 🔹 Tips for Effective Use ===== * Deliver feedback **promptly** after the event * Focus on **specific behavior**, not personality traits * Ensure a **private** and respectful setting, if needed * Follow with **[[support]] or [[guidance]]** to improve ===== 🔹 Quote ===== > “With SBI, we stop saying ‘You’re careless’ and start saying ‘This specific action had this effect—let’s work on it.’”