====== Quality Improvement Study ====== ===== Title ===== **"Project Title"** – A Quality Improvement Initiative in [[Department/Hospital Name]] ===== Problem Identification ===== * **Observed issue:** (Describe the current problem or deficiency.) * **Impact:** (Who or what is affected? How often? How seriously?) * **Baseline data (if available):** (e.g., infection rate, wait time, satisfaction score) ===== Background ===== * **Known evidence:** (What is already known about this issue from literature or internal data?) * **Context:** (Brief description of your department or hospital and its relevance to the problem.) ===== Aim Statement ===== * **Objective:** (What do you want to improve? How much? By when?) * Example: "Reduce ICU admission delays by 30% within 3 months." ===== Methods ===== ==== Design ==== * Describe the approach (e.g., PDSA cycles, pre/post intervention, Lean). ==== Intervention ==== * What was implemented? How? By whom? ==== Measures ==== * **Process Measures:** (e.g., compliance rate, number of checklists completed) * **Outcome Measures:** (e.g., patient mortality, satisfaction scores) * **Balancing Measures:** (e.g., unintended consequences) ===== Results ===== * **Before and after comparison:** Include tables, figures or summary data. * **Successes:** (What improved? How much?) * **Unexpected findings:** (Positive or negative) ===== Discussion ===== * **Interpretation:** (What do the results mean?) * **Barriers and enablers:** (What helped or hindered implementation?) * **Limitations:** (Design, data, generalizability) ===== Conclusion and Next Steps ===== * Summary of impact * Sustainability plan * Recommendations for replication or scale-up ===== Appendices (optional) ===== * Charts, protocols, team roles, PDSA documentation, etc. ====== Quality Improvement Study: Improving Team Motivation in the Neurosurgery Department ====== ===== Problem Identification ===== * **Observed issue:** There is a shared perception among staff that the neurosurgery team is demotivated, with decreased engagement, lower morale, and reduced participation in teaching, research, or quality initiatives. * **Impact:** Potential risk to patient safety, loss of talent, decreased productivity, reduced innovation, and burnout among staff. * **Preliminary evidence:** Informal interviews and anecdotal observations suggest withdrawal from voluntary activities, increased absenteeism, and reluctance to engage in improvement projects. ===== Background ===== * **Known evidence:** Studies have shown that healthcare [[team motivation]] strongly correlates with [[leadership style]], [[recognition]], [[workload balance]], and [[communication culture]]. (E.g., Shanafelt et al., 2017; West et al., 2016) * **Context:** The neurosurgery department is a high-pressure environment with demanding clinical load, uneven distribution of academic responsibilities, and limited formal feedback mechanisms. ===== Aim Statement ===== * **Objective:** To identify key factors contributing to team demotivation in the neurosurgery service and implement targeted interventions to improve morale and engagement by 30% within 6 months. ===== Methods ===== ==== Design ==== * Mixed-methods approach using pre/post intervention comparison. * Three stages: baseline assessment, intervention design, outcome evaluation. ==== Intervention ==== * **Stage 1 (Assessment):** - Anonymous survey measuring motivation (Likert scale), workload perception, and satisfaction. - Optional focus groups for qualitative input. * **Stage 2 (Implementation):** - Regular feedback meetings. - Recognition of individual and team efforts. - Redistribution of academic and clinical tasks based on interest. - Monthly "open forum" with leadership. * **Stage 3 (Evaluation):** - Repeat survey after 6 months. - Measure engagement in optional activities (teaching, research, QI). - Track absenteeism and retention rates. ==== Measures ==== * **Primary Outcome:** Change in motivation score (quantitative survey). * **Secondary Outcomes:** Participation rates, number of internal projects launched, feedback satisfaction. * **Balancing Measures:** Risk of overburdening active staff, perception of favoritism, meeting fatigue. ===== Results ===== * **Before and after comparison:** To be completed post-intervention. * Include baseline statistics, visual representation of survey results. * Qualitative themes from open comments. ===== Discussion ===== * **Interpretation:** Did the intervention address the root causes? What improved? * **Barriers:** Time constraints, skepticism, lack of protected time. * **Facilitators:** Leadership support, visible change, peer motivation. * **Limitations:** Single-department focus, short follow-up, subjective measures. ===== Conclusion and Next Steps ===== * Summary: Initial results suggest that structured communication, transparency, and shared ownership can improve motivation. * Recommendation to expand initiative hospital-wide or to other departments. * Plan for sustainability: quarterly check-ins, inclusion of motivational metrics in performance review. ===== Appendices ===== * Survey instrument * Focus group guide * Sample feedback report template * References: Shanafelt TD et al. Mayo Clin Proc. 2017; West CP et al. JAMA. 2016. ===== Anonymous Motivation Survey: Neurosurgery Department ===== Please answer the following questions honestly. Responses are anonymous and will be used solely to improve our team's working environment. === Motivation and Engagement === * I feel motivated to come to work each day. (1–5) * I feel recognized for the work I do. (1–5) * I am proud to be part of this department. (1–5) * I feel emotionally exhausted or burned out. (1–5) * I feel encouraged to participate in academic or improvement initiatives. (1–5) === Workload and Support === * My workload is fair and manageable. (1–5) * I have the resources and support I need to do my job well. (1–5) * I can speak openly with leadership about my concerns. (1–5) * Leadership values the input of all team members. (1–5) === Open-ended questions === * What motivates you most in your work here? * What discourages you or causes frustration? * What could leadership do to improve the work climate?